Introduction

Ornavavo respects the privacy of visitors who interact with our website and related services. This Privacy Policy explains how information may be collected, used, stored, and protected when individuals browse or communicate with our website. The policy is designed for users located in Hong Kong and follows the requirements of the Personal Data (Privacy) Ordinance (PDPO) .

Under the PDPO, organizations that handle personal information must collect and use it in a fair and lawful way while maintaining appropriate safeguards. The law also gives individuals the right to access and correct their personal information when necessary.

By using the Ornavavo website, you acknowledge the practices outlined in this policy.

Information We May Collect

When visitors interact with our website, certain details may be collected. These details may include:

  • Name
  • Email address
  • Delivery or contact details submitted through forms
  • Messages or inquiries sent through the website
  • Details such as device information, IP address, and browsing behavior

Providing personal details through forms or communication channels is voluntary. However, certain requests or services may not be possible if the required details are not provided.

In addition, limited information may be automatically recorded during website visits. These records may help us understand how visitors interact with our pages and improve overall functionality.

How Information Is Used

Information collected through the website may be used for purposes such as:

  • Responding to inquiries or requests
  • Processing orders or service-related communication
  • Improving website functionality and visitor experience
  • Preventing misuse of the website
  • Maintaining internal records related to transactions or communication

Personal details will only be used for the purpose for which they were collected or for purposes directly related to that original intention, unless permission is provided or the use is permitted by law.

Sharing of Information

Ornavavo does not sell or distribute personal information to unrelated parties. In limited situations, information may be shared with trusted service providers that support website operation, delivery logistics maintenance.

These parties are expected to handle information responsibly and only for the purpose required to complete their assigned tasks.

Information may also be disclosed when required by applicable laws or lawful requests from authorities.

Storage and Security

We take reasonable steps to protect personal information from unauthorized access, alteration, disclosure, or destruction. Security measures may include restricted access to stored records, safeguards, and monitoring of website systems.

Personal information is retained only for the period necessary to fulfill the purpose for which it was collected, after which it may be securely removed when no longer required.

Cookies and Website Analytics

Our website may use cookies or similar technologies to understand visitor activity. Cookies are small data files stored on a user’s device that assist with improving website performance and functionality.

These technologies may gather anonymous browsing information such as page visits and navigation patterns. Users may adjust browser settings to limit or disable cookies if they prefer.

Access and Correction Requests

Under the Personal Data (Privacy) Ordinance, individuals have the right to request access to personal information held about them and request corrections if necessary.

Requests for access or correction can be made by contacting us through the email listed below. Validation may be required before processing such requests.

External Links

The Ornavavo website may include links to other websites for reference or convenience. We are not responsible for the privacy practices of external websites, and visitors are encouraged to review the policies of those websites separately.

Contact Information

Questions or requests related to this Privacy Policy can be directed to:

Ornavavo
Email: decoration@ornavavo.com

We will review inquiries and respond within a reasonable timeframe.